Error "VCS WARNING v-16-1-10165 Failover group <SG_name> is not completely offline in cluster" reported for VCS

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Article ID: 100000773

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Updated On:

Description

Error Message

VCS WARNING v-16-1-10165 Failover group is not completely offline in cluster

Cause

This message indicates that one or more agents are not completing their monitor/probe procedures and VCS is unable to determine their current status.
 

Resolution

This condition can be confirmed by restarting the HAD engine and evaluating if any particular agents fail to complete their initial probe.

1) From any one node, run 
# hastop -all -force

2) Then from each node, run
# hastart

3) Review the status of cluster using
# hastatus -sum

This will help identify If resources are failing to probe

4) Note down the problem agent types from above output and restart those agent using below commands (Repeat for each system in the cluster)

# haagent -stop -force -sys

# haagent -start -sys

 

Issue/Introduction

For a particular resource group, VCS engine reports that it is still not offline even though the Service Group status shows as OFFLINE