Unable to display any objects in Veritas Enterprise Administrator (VEA)
Article ID: 100000859
Updated On:
Description
Error Message
The StorageAgent.log would report an error as: Configuration daemon can't speak protocol version
Below is a snippet from the log
LoadProvider: loading provider osfs_provider from location/opt/VRTSfspro/lib/osfs_provider.so
LoadProvider: loading provider vxvmprovider from location/opt/VRTSvmpro/lib/vxvmprovider.so
vxvmprovider.so version (5.0.3.0_AND_5.5)
VxVM Provider initialization warning: Configuration daemon can't speak protocol version
LoadProvider: provider vxvmprovider loaded
Cause
The message means the VRTSvmpro (the module that send vxvm object information to VEA server side) is unable to communicate with vxvm daemon (likely vxconfigd) due to version protocol mismatch
Resolution
Uninstall the VRTSvmpro 5.0mp3 version and install the appropriate VRTSvmpro pkg version
1. Stop the Storage agent:
/etc/rc.d/rc2.d/S75vxpal.StorageAgentstop
2. Uninstall the current VRTSvmpro package
# installp-u VRTSvmpro
3. Install the pkg for 5.0 "ga"
# installp-a -d VRTSvmpro
4. Apply the patch using the pkg "mp1":
# installp-a -d VRTSvmpro
5. Start the Storage agent:
/etc/rc.d/rc2.d/S75vxpal.StorageAgentstart
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