SFW commands fail (error V-77-57616-2 Server Initialization failed) when user name contains special characters

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Article ID: 100001997

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Updated On:

Description

Error Message

Error V-77-57616-2: Server Initialization failed

Resolution

This error may appear when special characters are used when trying to log in to the Veritas Enterprise Administrator.

For example,the username may contain #, !, $ etc.

Resolution:
This issue has been identified and a private fix is available from Veritas Enterprise Technical Support. To obtain the private fix, contact Veritas Enterprise Technical Support and reference this article during the call. A support representative will be available to assist in troubleshooting this issue. If itis determined that the private fix addresses the problem the support representative will further assist in obtaining the private fix.
Note: This fix specifically addresses the problem identified above. It has not been fully tested and should be applied in a test environment before placing into production. If the systems are not critically impaired, it is recommended to delay the installation of this private fix until the next scheduled maintenance release. Before applying this private fix, systems may be required to be upgraded to the latest code base. The support representative will help in determining the best course of action
 
 
 

 

Issue/Introduction

SFW commands fail (error V-77-57616-2 Server Initialization failed) when user name contains special characters

Additional Information

ETrack: 2020749