The Veritas Cluster Server Netapp Snapmirror agent crashes when the SnapMirrorSchedule attribute is configured.
Article ID: 100002297
Updated On:
Resolution
The following issues occur with the VCS NetApp SnapMirror agent:
The agent crashes when the SnapMirrorSchedule attribute is configured. As a result, the SnapMirror schedules created are lost whenever the service group is failed over between the cluster nodes.
The agent fails to perform snapmirror resync during a global cluster failover.
The following error is logged:
VCS ERROR V-16-20031-21 NetAppSnapMirror::online:'snapmirror-resyc' failed for destination location :, source location : at filer . Error 13102: Snapmirror resynchronization of to : revert to resync base snapshot failed Aborting resync.
This issue has been identified and a private fix is available from Veritas Enterprise Technical Support.
To obtain the private fix, contact Veritas Support and reference this article during the call.
Note: This fix specifically addresses the problem identified above. It has not been fully tested and should be applied in a test environment before placing into production. If the systems are not critically impaired, it is recommended to delay the installation of this private fix until the next scheduled maintenance release. Before applying this private fix, systems may be required to be upgraded to the latest code base. The support representative will help in determining the best course of action.
Issue/Introduction
The Veritas Cluster Server Netapp Snapmirror agent crashes when the SnapMirrorSchedule attribute is configured.
Additional Information
ETrack: 2033709
UMI: V-16-20031-21
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