Linux systems cannot mount VxFS file systems at boot time, error indicates portal device cannot be opened

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Article ID: 100002618

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Description

Error Message

UX:vxfs mount.vxfs: ERROR: V-3-22168: Cannot open portal device: No such file or directory UX:vxfs mount.vxfs: ERROR: V-3-25255: mount.vxfs: You don't have a license to run this program

Resolution

When this issue occurs consistently at boot time it typically indicates that the vxfs startup scripts have been removed from that specific runlevel startup.

First verify that the vxportal device loads successfully post startup:

# modprobe vxportal
# lsmod | grep vxportal
vxportal 41360 2
vxfs 2062944 3 vxportal,fdd

If the module loads successfully, verify that the startup script links are in place correctly:

# ls /etc/rc.d/rc*.d/S00vxfs
/etc/rc.d/rc1.d/S00vxfs
/etc/rc.d/rc2.d/S00vxfs
/etc/rc.d/rc3.d/S00vxfs
/etc/rc.d/rc4.d/S00vxfs
/etc/rc.d/rc5.d/S00vxfs

If the above output does not display a S00vxfs script link for all runlevels, then it is most likely that the VxFS  service has been turned off or the scripts removed.

No VxFS/VM  process disables VxFS  so sources for this change will need to be identified in the system's environment. 

VxFS  startup can be restored by turning the service back on for all runlevels.

Issue/Introduction

VxFS file systems do not mount at mount time and the /dev/vxportal device is not loaded during boot, failing with error report "V-3-22168: Cannot open portal device: No such file or directory"