Error Message

Logon Failure: The target account name is incorrect.

This is caused by an authentication problem with the virtual server's computer account in Active Directory.

Please follow these steps to resolve the issue:

1. Offline the service group
2. Delete the DNS record for the virtual server as configured in IP and LANMAN resource
3. Open Active Directory Computers & Users Snap in and find the computer account of the virtual server as configured in the LANMAN resource. If one exists please delete it from Active Directory.
4. Check HADHelper account running "hadhelper /showconfig". Confirm that the account has all necessary rights. If there are any right missing please reconfigure HADHelper before you proceed
5. Change LANMAN resource settings like this:
   set DNSUpdateRequired = TRUE
   set ADUpdateRequired = TRUE
   set DNSCriticalForOnline = TRUE
   set ADCriticalForOnline = TRUE
6. Online the service group again and make sure the LANMAN resource comes online without issues
7. Check Active Directory and DNS and make sure both records have been created
8. Try again to browse the virtual server