Server is rebooting unexpectedly.

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Article ID: 100004317

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Updated On:

Description

Error Message

root@pidbu31dudb3-m # ./VRTSexplorer
VRTSexplorer: Initializing.
VRTSexplorer: Please enter case number, or just hit enter: 413428655
VRTSexplorer: Please select a destination directory (default: /tmp):
VRTSexplorer: Using /tmp as destination directory.
VRTSexplorer: Collecting system configuration information for SunOS system.
VRTSexplorer: Collecting Veritas package version information.
VRTSexplorer: Collecting loadable module information.
VRTSexplorer: Collecting zone information.
VRTSexplorer: Collecting Patch Logs information.
VRTSexplorer: Collecting pkgchk information for Veritas packages.
......................................................................................
VRTSexplorer: Collecting SLIM information.
VRTSexplorer: Collecting SMF service list.
VRTSexplorer: Collecting AT trusted credentials.
VRTSexplorer: Collecting AT local credentials.
VRTSexplorer: Collecting SLIM Agent information.
VRTSexplorer: Collecting SLIM Agent installer logs.
VRTSexplorer: Collecting SLIM Server installer logs.
VRTSexplorer: Collecting VCS configuration information.
VRTSexplorer: Collecting VxAT configuration information.
This script can collect more detailed information for VRTSat.
This includes the VRTSat Private Domain Repository and credential store.
Do you want to allow collecting detailed security information about VRTSat? [y,n] (default: n)
VRTSexplorer: Collecting VCS Managment Console configuration information.
VRTSexplorer: Collecting DBED/AC configuration information.
VRTSexplorer: Collecting DCLI configuration information.

Cause

 VRTSexplorer hangs

Resolution

VRTSexplorer as follows:

# ./VRTSexplorer gab vxvm vxfs

If modules are listed as argument, then only those modules will be
run.  For example:

   # ./VRTSexplorer vxvm vxfs


Issue/Introduction

 VRTSexplorer hangs