VCS agent in failed state
Article ID: 100005254
Updated On:
Description
Error Message
"hastatus -sum" shows
-- AGENTS FAILED
-- Type System
I Application node01
Cause
"ps -ef | egrep ApplicationAgent" shows the agent process is running, but its age is older than VCS engine process 'had', this means the communication link between this agent process and the 'had' process is broken.
Resolution
1. Stop VCS locally (this only stops the monitoring, not the services actually running):
# hastop -local -force
2. Kill all processes containing VRTSvcs or VRTSagents:
# kill -9 $(ps -ef | egrep 'VRTSvcs|VRTSagents' | awk '{print $2}')
3. Start VCS monitoring back up on the node:
# hastart
At this point the agent should be running and there should be no failed agents. If there are still agents failed, make sure the agents were actually killed. If the issue persists please contact Veritas support.
Issue/Introduction
