Resources fail to probe, online or monitor after installing and configuring the VRTS Agents in VCS

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Article ID: 100005969

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Updated On:

Description

Error Message

2011/04/08 01:57:52 VCS INFO V-16-2-13716 (node1) Resource(Siebel_Gateway): Output of the completed operation (monitor)
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Can't locate Sys.pm in @INC (@INC contains: /opt/VRTSvcs/bin/Siebel /opt/VRTS/.ACCLib/vcs /opt/VRTS/.ACCLib/system /opt/VRTS/.ACCLib/network /opt/VRTSvcs/lib /opt/VRTSperl/lib/5.10.0/sun4-solaris-thread-multi-64int /opt/VRTSperl/lib/5.10.0 /opt/VRTSperl/lib/site_perl/5.10.0/sun4-solaris-thread-multi-64int /opt/VRTSperl/lib/site_perl/5.10.0 /opt/VRTSperl/lib/site_perl/5.10.0/sun4-solaris-thread-multi-64int /opt/VRTSperl/lib/site_perl/5.10.0 /opt/VRTSperl/lib/site_perl .) at /opt/VRTSvcs/bin/Siebel/monitor line 66.
BEGIN failed--compilation aborted at /opt/VRTSvcs/bin/Siebel/monitor line 66.
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Cause

The above messages indicate a problem with the ACC  Library. The VRTSaaclib package may not be installed, may be corrupted or may not meet the minimum required version of the Library package.

Resolution

The operations of many High Availability Agents in Veritas Cluster Server (VCS) depend on a set of Perl modules known as the ACC library. The library must be installed on each system in the cluster that runs such agents. The ACC library contains common, reusable functions that perform tasks, such as process identification, logging, and system calls. It is also important to install the ACC library on the systems with VCS before installing the Agent packages that require the AAC  Library for correct functioning of the Agent.

To fix the problem with the errors encountered and to enable the correct functionality of the Agent resources in VCS, one must correctly install the ACC library on each system in the cluster that runs an agent that depends on the ACC library.

To check if a particular Agent requires the ACC  Library to be installed for the agent functionality, please refer to the respective Agent Installation and Configuration Guide. The various available VCS  Agents and their documentation can be located at the SORT  portal at the following website:  https://downloads.infoscale.com/ Please note that the above link does not include VCS Bundled Agents that come bundled with the VCS Software. For more details on Bundled Agents, please refer to the VCS Bundled Agents Reference Guide from our documentation available at the following link: https://docs.infoscale.com

 

 

Applies To

Veritas Cluster Server

Issue/Introduction

Resources fail to probe, online or monitor after installing and configuring the VRTS Agents in VCS