The disks fail to appear on the system and are inaccessible when you disconnect and reconnect disks managed using EMC PowerPath multipathing solution .

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Article ID: 100006219

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Updated On:

Description

Error Message

vm_vxisis.log

2011/7/4 15:03:13:3680:vdsprov: ERROR: CVxObject::GetProp() : Unable to find property missing
2011/7/4 15:03:13:2404:Exiting vol_disk_list_read
2011/7/4 15:03:13:3680:vdsprov: ERROR: CVxObject::GetProp() : Unable to find property VDS object id
2011/7/4 15:03:13:2404:Entering vol_disk_list_read

Cause

This occurs because the SFW vxpal component creates access handles on the gatekeeper devices that remain open forever.
Therefore when the storage is reconnected, the disks remain unreadable as the previous stale handles are not closed.

Resolution

Apply Storage Foundation for Windows 5.1 SP2 CP3 to fix this issue.

 

Applies To

Products and Version: SFWHA 5.1 SP2

OS: Windows server 2008 sp2 x64

Third partry software: EMC PowerPath 5.5

Storage Model: EMC Clariion CX3-40
Failover mode is 1

Issue/Introduction

Loss of all storage paths on EMC CX300 with EMC PowerPath 5.5. When reconnect all
storage paths back to host server, disk will not come back until recycle vxvm
service or reboot the system. This issue only happens when system installed with both Storage Foundation for Windows 5.1 SP2 and EMC PowerPath 5.5 on Windows server 2008 X64 SP2.  
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