Basic troubleshooting and Setup information for Veritas Operations Manager (VOM).
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Article ID: 100006309
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Updated On:
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| Central Management Server (CMS)
URLs
- Configuration/Setup URL: https://:5634/
- Web Console URL: https://:14161/
TCP Ports:
VOM Processes running on CMS for Unix/Linux:
- /opt/VRTSsfmcs/asa11/bin64s/../bin64/dbsrv11
- /opt/VRTSsfmh/bin/xprtld
- /opt/VRTSsfmcs/esmweb/jre/bin/java
- /opt/VRTSsfmcs/sec/bin/sfmsecd
Commands to start or stop the VOM processes on a Unix / Linux CMS:
- xprtld: /opt/VRTSsfmh/adm/xprtldctrl
- Web console: /opt/VRTSsfmcs/cweb/sfmw
- Authentication: /opt/VRTSsfmcs/sec/bin/sfmsecdctrl
- Database: /opt/VRTSsfmcs/config/adm/vxsfmcsdb
Services to start or stop VOM running on a Microsoft Windows CMS:
- xprtld: Veritas Storage Foundation Messaging Service [xprtld]
- Web Console: Veritas Operations Manager Service [sfmgui]
- Authentication: Veritas Operations Manager Authentication Service [sfmsecd]
- Database: SQL Anywhere - SFM3_
CMS Log File Locations:
Unix/Linux:
- General: /var/opt/VRTSsfmcs/logs
- CMS database installation/upgrade script: /var/VRTSsfmcs/config_db
- CMS/HA installation script: /var/VRTSsfmcs/SFMha_dir
- Unix/Linux installer log file: /tmp
- DB engine: /var/VRTSsfmcs/SFMdb3.dblog
- Configuration log: /var/opt/VRTSsfmh/logs/cs_config.log
- Hotfix log: /var/opt/VRTSsfmh/logs/vxdelpoy.log
Windows:
- General: %AllUsersProfile%\Symantec\VRTSsfmcs\logs
- CMS database installation/upgrade script: %AllUsersProfile%\Symantec\VRTSsfmcs\config_db
- Configuration log: %AllUsersProfile%\Symantec\VRTSsfmh\logs\cs_config.log
Managed Host (MH)
TCP Ports
VOM processes running on a Unix / Linux MH:
- /opt/VRTSsfmh/bin/xprtld
- /opt/VRTSsfmh/bin/sfmh-discovery.pl
- /opt/VRTSsfmh/bin/vxdclid
Commands to start / stop VOM processes on Unix/Linux MH:
- xprtld: /opt/VRTSsfmh/adm/xprtldctrl
- sfmh-discovery: /opt/VRTSsfmh/adm/vxvmdiscovery-ctrl.sh
- vxdclid: /opt/VRTSsfmh/etc/vxdcli.sh
VOM services running on windows MH:
- xprtld: Veritas Storage Foundation Messaging Service [xprtld]
MH Log Files:
Unix/Linux:
Windows:
- %AllUsersProfile%\Symantec\VRTSsfmh\logs
Miscellaneous:
Important log files for the VOM web console:
- WebDebugLog.txt - Review for failed login and authentication attempts.
- webserver.log
- WebSupportLog.txt
- dbisql.log
- dbsync.log
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Issue/Introduction
This document is for basic troubleshooting and setup information for VOM
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