Unable to add AIX host to Veritas Operations Manager.

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Article ID: 100009152

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Updated On:

Description

Error Message

VOM GUI:

V-383-50513-5759 Managed host failed to communicate with Management Server.

GetVitals on the managed host:

ERROR: Unable to read /etc/default/eat_lh_dir.conf
ERROR: 0:AT profile set failed
ERROR: Could not set AT profile (err=14)

GenDeploy:

Veritas Operations Manager Managed Host Deployment
Initializing
ERROR: Unable to read /etc/default/eat_lh_dir.conf
ERROR: 0:AT profile set failed
ERROR: Could not set AT profile (err=14)
Cannot contact xprtld on this host
Managed host cannot be configured

 

Cause

  The /etc/default/eat_lhc_dir.conf is not created during installation of the VRTSsfmh package because the /etc/default directory does not exist.

 

Resolution

There are 2 workarounds available to resolve this issue.

1. Uninstall the VOM MH software and manually create the /etc/default directory.  Now, the installation will create the eat_lhc_dir.conf file properly.

2. Manually create the /etc/default/eat_lhc_dir.conf file and insert the following entries:
 


# Note:This file is used by Veritas Operations Manager. Do not Delete it.
/var/opt/VRTSsfmh/sec

 


Applies To

AIX 6.x

Veritas Operations Manager 5.0

 

Issue/Introduction

Unable to add host to Veritas Operations Manager. Error V-383-50513-5759 Managed host failed to communicate with Management Server.

Additional Information

ETrack: 3048821 ETrack: 3050434 ETrack: 3151998