The Veritas Enterprise Administrator Service crashes if VRAS receives an unexpected large packet

book

Article ID: 100012469

calendar_today

Updated On:

Description

Error Message

EventID 7031 - The Veritas Enterprise Administrator Service terminated unexpectedly.

 

Vradmin.log

IpmHandle::recv The received message does not specify a valid field size. Marking as bad the ipm

Cause

The mal-formed packet is initially handled correctly and discarded, but a cleanup procedure can cause a heap corruption crash in the VxSvc process.

 

Resolution

Patches are available for this issue in the Storage Foundation for Windows Cumulative Patch program.  To find the latest Cumulative Patch for your version, please see https://sort.Veritas.com/patches

6.0 - This is fixed from 6.0 Cumulative Patch 14.

6.0.1 - This is fixed from 6.0.1 Cumulative Patch 4.

6.0.2 - This is fixed from 6.0.2 Cumulative Patch 1.

6.1 - This is fixed from 6.1 Cumulative Patch 1.

 

Applies To

Storage Foundation for Windows with the Volume Replicator option

Issue/Introduction

If the Storage Foundation For Windows Volume Replicator (VVR) option is installed, Veritas Enterprise Administrator Service (VxSvc) can terminate unexpectedly if the Vras module receives an unexpectedly large packet. This can happen even if no Replicated Data Sets are configured or are online on the node at the time.

Additional Information

ETrack: 3455577
Powered by Wolken Software