Error "Could not load resource file C:\Program Files\Veritas\Veritas Volume Manager\ENU\extensEnu.dll" appears after upgrading to Storage Foundation for Windows 6.1

book

Article ID: 100012571

calendar_today

Updated On:

Description

Error Message

Could not load resource file C:\Program Files\Veritas\Veritas Volume Manager\ENU\extensEnu.dll

Cause

The extensENU.dll links the VEA icon into the Server Manager UI. During upgrade this DLL is replaced by a new version. The error above happens if his DLL is locked during upgrade and Windows Installer cannot delete it. In that case Windows Installer only marks it for deletion, so the new DLL is deleted after reboot.

One possible reason is that the Server Manager was left open during the process of upgrade.

Resolution

Copy a healthy copy of the extensEnu.dll (Version: 6.1.0.0) from another server to the problem server and re-open the Server Manager.

If a copy of the DLL is not available, please open a support case and our Support Team will provide you with a copy of the DLL.

Applies To

Windows Server 2008 R2

Storage Foundation for Windows 6.0 used in Windows Failover Clustering environment upgraded to Storage Foundation for Windows 6.1

Issue/Introduction

After upgrading to Storage Foundation for Windows (SFW) 6.1 from version 6.0 or 6.0.1, you may see the following when starting the Server Manager. A dialog box stating "Could not load resource file C:\Program Files\Veritas\Veritas Volume Manager\ENU\extensEnu.dll" pops up every time the Server Manager is loaded

ExtensEnu.dll error

You may also notive that the Storage tab under Server Manager shows an empty pull down menu:

Was this article helpful?

thumb_up Yes

thumb_down No

Welcome to "KB Articles"