After installing hotfix vcs-win_x64-Hotfix_6_1_00002_3487233 (HeartBlead) patch on a Veritas Secure Cluster, users are unable to log into Veritas Cluster Server Java Console
Article ID: 100013443
Updated On:
Description
Error Message
"VCS ERROR V-16-10-97 Could not connect to the server using default credentials."
Cause
After installing the hotfix vcs-win_x64-Hotfix_6_1_00002_3487233 the Veritas Cluster Authentication service Startup Type is changed to manual. When the server is rebooted the Veritas Cluster Authentication service is not started automatically.
Resolution
Workaround:
Open the windows services window and change the Veritas Cluster Authentication service Startup Type to automatic.
Ensure the service is started prior to attempting to login into the Veritas Cluster Server Java Console.
Note:
Engineering is working on correcting the problem with the hotfix and the permanent fix is tentatively scheduled to be included in the next Cumulative Patch for Storage Foundation for Windows HA 6.1.
Applies To
Storage Foundation for Windows HA 6.1
Windows Server 2008 R2
Issue/Introduction
Additional Information
