Veritas Operations Manager SNMP Trap Service (xtrapd) fails to start with "The system cannot find the file specified" error.

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Article ID: 100014944

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Updated On:

Description

Error Message

Log Name:      System
Source:        Service Control Manager
Date:          1/22/2015 7:34:42 PM
Event ID:      7000
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:     
Description:
The Veritas Operations Manager SNMP Trap Service service failed to start due to the following error:
The system cannot find the file specified.

Cause

Image File Execution Options registry entry causes file to not execute properly.

Resolution

Remove or rename the xtrapd.exe regsitry key in the following location:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\


Applies To

Windows Server

Issue/Introduction

Veritas Operations Manager SNMP Trap Service (xtrapd) fails to start with "The system cannot find the file specified" error, but the xtrapd.exe file exists in C:\Program Files\Veritas\VRTSsfmcs\bin.