Best Practice for Hotfix Installer when met driver issue in Solaris 11
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Article ID: 100015177
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Resolution
When facing the stop failed issue, hotfix installer ask cusomer whether to continue the installation and reboot the system.
- It's better to choose 'no' , in order to ensure all old drivers are unloaded. Customer can reboot the system and use hotfix installer to install p-patch again.
- If customer choose 'yes', installer will continue to install p-patch. The step of reboot is still needed. Customer can do following steps to make sure vxio/vxspec/vxdmp are loaded after reboot.
- Using following command to add driver back
- #add_drv vxdmp
- #add_drv vxio
- #add_drv vxspec
- Remove comments of "forceload vxio/vxspec/vxdmp" in /etc/system
- Using 'installer -start' to start all process and reboot the system
Applies To
Solaris 11 Sparc
Issue/Introduction
According to the release note, there were several known issue about solaris 11 driver which fail to stop. When customer trying to use hotfix installer in Solaris 11, they may face the same driver issue. Sometimes, drivers like vxio/vxdmp/vxspec/vxglm/vxgms/llt/gab cannot be stop successfully by hotfix installer.
This article gives following steps to handle this issue appropriately.
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