Error:"V-106-58644-674 Permission denied for executing this command. Please verify the vxsas service is running in proper account on all hosts in RDS" reported when attempting to online RVGPrimary resource in GCO

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Article ID: 100017947

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Updated On:

Description

Error Message

The online attempt followed by the error message can be tracked from the engine_A.log located in %VCS_HOME%\log folder as below: 

YYYY/MM/DD HH:MM:SS VCS NOTICE V-16-1-10301 Initiating Online of Resource (Owner: Unspecified, Group:) on System

YYYY/MM/DD HH:MM:SS VCS INFO V-16-20027-29 RVGPrimary::online: will be used to decide for takeover or migrate.

YYYY/MM/DD HH:MM:SS VCS ERROR V-16-20027-11 RVGPrimary::online:migrate of failed with error code 41472 and message Error V-106-58644-674: Permission denied for executing this command. Please verify the vxsas service is running in proper account on all hosts in RDS.Error occurred on host .

Cause

Veritas Volume Replicator (VVR) works in the context of the Veritas Volume Replicator Security Service (VxSAS). It uses this service to contact the remote host to perform the requested operation, once authentication is successful.

This issue is observed when VVR fails to authenticate the remote host (DR/Secondary node), thereby preventing the requested operation (takeover/migrate) from completing successfully.

The possible causes for the authentication failure can be:

1) The VxSAS service is logged in with different accounts on the primary and secondary servers.

2) The account configured for the VxSAS service is missing the Log on as a service user privilege 

3) The password for the VxSAS is incorrect or expired

4) The VxSAS service is not running one or more nodes in the GCO 

Resolution

Reconfigure the VxSAS service using the below steps:
  1. From the Windows Start Menu, select Programs
  2. Select Veritas
  3. Select VVR Security Service Configuration Wizard
  4. Provide a domain account and password on the Account Information window
  5. Select the domain for all replication servers on the Domain Selection window
  6. Enter the names for all hosts which are involved in replication on the Host Selection window
  7. Click the Configure button to update the login information and restart the VxSAS service on all servers
NOTE: The wizard can also be launched by running vxsascfg.exe from an elevated command prompt
 
For more information regarding VxSAS, refer Page 77 onward of Volume Replicator Administrator's Guide
 
 
 

Issue/Introduction

For Infoscale on Windows platform, when attempting to perform a global failover/takeover/migrate in Global Cluster Option (GCO), the RVGPrimary resource may fail to come online on the DR/Secondary site and be in a Faulted state.