Error: “V-76-58628-3: Failed to write the disk signature” is received when attempting to write a disk signature
Article ID: 100018855
Updated On:
Description
Error Message
V-76-58628-3
Failed to write the disk signature.
Cause
Possible causes (one or more of the following may apply):
- The diskpart utility was used to online the disks. The diskpart online operation does not clear the read-only attribute of the disk, which is necessary in order to write a signature to the disk.
- Disks are in an offline state. Disks must first be brought online, then a disk signature can be written on them.
- The Windows Virtual Disk Service (VDS) is not in a running state. Veritas Infoscale for Windows uses the Virtual Disk Server to perform the operations.
Resolution
Possible Solutions:
1. Use Diskpart to make the disks read/write:using the 3 commands below for each disk:C:\>diskpart
DISKPART> SELECT DISK n
DISKPART> ATTRIBUTES DISK CLEAR READONLY
NOTE: If an error Media is write protected appears, check the Windows Event logs and report the problem to the storage team or the hardware vendor.
2. Check to see if the disk is online in VEA:
a. Open the Veritas Enterprise Administrator console.
b. Expand the Disks option in the left pane
c. Right click on the disk that needs to be brought online
d. Select the Online Disk option as seen below.
Figure1
b. Expand the Disks option in the left pane
c. Right click on the disk that needs to be brought online
d. Select the Online Disk option as seen below.
Figure1
Once complete, writing a disk signature on the disk should now succeed.
3. Check Windows Services and make sure the Virtual Disk Service (VDS) is running.
a. Open the Services control panel (start > run > services.msc)
b. Locate the Virtual Disk service, and ensure it is in a running state.
c. If it is not running, start it and attempt to write a disk signature again.
NOTE: This is a service that is part of the Windows Operating System. If this service fails to start, or fails to remain running, it is recommended to contact Microsoft for assistance.
a. Open the Services control panel (start > run > services.msc)
b. Locate the Virtual Disk service, and ensure it is in a running state.
c. If it is not running, start it and attempt to write a disk signature again.
NOTE: This is a service that is part of the Windows Operating System. If this service fails to start, or fails to remain running, it is recommended to contact Microsoft for assistance.
Issue/Introduction
When attempting to write a disk signature on one or more disks using the Veritas Enterprise Administrator (VEA) console, the task reports an error.
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