Lanman resource faults during online or DNS refresh with error_code:0x00002339

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Article ID: 100019755

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Description

Error Message

The following events may be seen in Lanman_A.txt file:

Online entry errors:

VCS ERROR V-16-10051-3006 Lanman::online:Failed to update DNS entry (error_type:2, error_code:0x00002339)

VCS ERROR V-16-10051-3006 Lanman::online:Failed to update DNS entry (error_type:2, error_code:0x0000232C)

VCS DBG_21 V-16-50-0 Lanman::online:CreateDNSRecord(DNS_TYPE_PTR) returned 2, 0x00002339

Monitor entry errors:

VCS WARNING V-16-10051-3037 Lanman::monitor:Failed to refresh DNS entry (error_type:2, error_code:0x00000002)

VCS DBG_21 V-16-50-0 Lanman::monitor:CreateDNSRecord(DNS_TYPE_PTR) returned 2, 0x00002339

Cause

Lanman performs updates for the A(host) and PTR zones in DNS during online and DNS refresh. The resource will fault when Lanman attributes DNSUpdateRequired and DNSCriticalForOnline are set to True (1) if the Lanman resource is unable to update or refresh either of these DNS records. The above errors occur when the Lanman resource is unable to create or refresh the record in the PTR zone.

Resolution

Configure the Lanman resource with DNSOptions "SkipPtrRecords" to instruct the agent to skip updates to PTR zone. 
 
 

Issue/Introduction

Lanman resource faults during online or DNS refresh with error_code:0x00002339 when the attributes DNSUpdateRequired and DNSCriticalForOnline are set to true.

Additional Information

ETrack: 1472638 ETrack: 1235010