System status reports as "VCS is not installed" when running VCW even though VCS is installed.

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Article ID: 100023081

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Description

Error Message

System             Status

       Rejected

 

The server details in the Wizard will report below

-System can be pinged

-WMI connection succeeded

-VCS is not installed


 

Cause

This issue occurs if the Veritas Cluster Server (VCS) feature is installed but the ClusterNodeMode value is set to 0 at HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\VCS\Base
 

The values are explained as below

0 :  This indicates VCS is not installed.
1 :  This indicates VCS is installed, but not configured.
2 :  This indicates VCS is installed and configured (server is already part of a cluster)
 

Resolution

To resolve this issue, below steps can be performed on the impacted nodes: 

1. Open Registry Editor.

2. Browse to the registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\VCS\Base

3. Locate the ClusterNodeMode value, right-click and select the Modify option.

4. Change the value to 1

5. Launch VCW again and it should now allow the node(s) to get added to the cluster.

 

 

 

 

Issue/Introduction

For Veritas Infoscale Enterprise/Availability for Windows, when attempting to add/reconfigure nodes(s) using the Veritas Cluster Server Configuration Wizard (VCW), the VCW reports that "VCS is not installed" for one or more nodes although VCS is installed on it.
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