Lanman Resources fault when attemting to bring the cluster resource online
Article ID: 100024106
Updated On:
Description
Error Message
From review of the Lanman_A.txt
2011/04/15 16:07:17 VCS DBG_21 V-16-50-0 Lanman:########_SG-Lanman:monitor:(1069) Failed to start the service HAD Helper. State=1. LibService.cpp:VLibService::Start[304]2011/04/15 16:07:17 VCS DBG_21 V-16-50-0 Lanman:########_SG-Lanman:monitor:svc.Start() returned 2, 0x0000042D LibSecurityContext.cpp:VLibSecurityContext::StartSecurityService[138]2011/04/15 16:07:17 VCS DBG_21 V-16-50-0 Lanman:########_SG-Lanman:monitor:reg.Open(HADHELPER_VOLATILE_KEY() returned 0x00000002 LibSecurityContext.cpp:VLibSecurityContext::StartSecurityService[166]Cause
The password for the account running the hadhelper service has changed. The hadhelper service is not running.
The error code can be translated by:
C:\Err>err 0x42d
# for hex 0x42d / decimal 1069 :
ERROR_SERVICE_LOGON_FAILED winerror.h
# The service did not start due to a logon failure.
Resolution
- Test running the hadhelper account under the local system account. If the VERITAS cluster server helper accounts starts, its a logon issue with the original account.
- Correct the Veritas cluster server account login issue. The HADHELPER.exe utility can be used to reset the account used by the hadhelper service.
Issue/Introduction
Lanman:monitor:(1069) Failed to start the service HAD Helper. State=1.
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