VCS RemoteGroup resource reports unexpected offline when a critical resource is taken offline outside VCS control
Article ID: 100024705
Updated On:
Description
Error Message
*** Service group is frozen:YYYY/MM/DD HH:MM:SS VCS INFO V-16-1-50135 User admin fired command: hagrp -freeze -persistent esg from x.x.x.x
*** One of the critical resource goes offline outside VCS control:
YYYY/MM/DD HH:MM:SS VCS INFO V-16-1-10307 Resource elogic-app (Owner: unknown, Group: esg) is offline on lnodes2 (Not initiated by VCS)
*** RemoteGroup resource goes OFFLINE unexpectedly:
YYYY/MM/DD HH:MM:SS VCS INFO V-16-2-13075 (lnodes2) Resource(edb-rgp) has reported unexpected OFFLINE 2 times, which is still within the ToleranceLimit(3).
YYYY/MM/DD HH:MM:SS6 VCS INFO V-16-2-13075 (lnodes2) Resource(edb-rgp) has reported unexpected OFFLINE 3 times, which is still within the ToleranceLimit(3).
YYYY/MM/DD HH:MM:SS VCS INFO V-16-1-10307 Resource edb-rgp (Owner: unknown, Group: esg) is offline on lnodes2 (Not initiated by VCS)
Cause
VCS RemoteGroup resource does not handle FAULTED | PARTIAL state of the local service group in the configuration. When the local service group goes to the FAULTED | PARTIAL state (in case of frozen service groups), the RemoteGroup resource considers the resource to be offline instead of online.
Resolution
A supported hotfix has been made available for this issue for VCS 5.0 and 5.1. Please contact Veritas Technical Support to obtain this fix. This hotfix has not yet gone through any extensive Q&A testing. Consequently, if you are not adversely affected by this problem and have a satisfactory temporary workaround in place, we recommend that you wait for the public release of this hotfix.
Veritas Technologies LLC currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
Applies To
This issue is applicable in the following circumstances.
- VCS 5.0 MP1 or 5.1 (without the fix)
- VCS with RemoteGroup resource
- Critical resource goes offline outside VCS control when the service group is frozen
Issue/Introduction
Additional Information
