Error Message

Log Name:      Application
Source:        AgentFramework
Event ID:      9619
Level:         Error
Description: VMDg::online:Fast failover license is not present for cluster disk group:

This error may manifest itself on the application of permanent keys from keyless mode of licensing and be caused by missing requirements for Fast Failover configuration, or the license key for SFW 6 not being active on the cluster node.

a) confirm that the license is correct on the cluster node

1. from a command prompt, type vxlicrep
2. check the output for, there should be sections for "Strorage Foundation for Windws" and "VERITAS Cluster Server"
3. find the Version field, it should say 6.0
4. there will also be a field with FAST_FAILOVER Option = Enabled

If the license has been applied after an upgrade, then the ouput of step 3 may not show the license is for SFW HA 6. Restart the VxSvc server (from the command prompt type net stop VxSvc / net start VxSvc) and repeat the check.  If steps 3 and 4 are not correct, then the license will need to be checked further.

b) confirm that the requirements for Fast Failover are met, the following may cause the above error to appear on license upgrade if not correctly configured

1. as in (a) check for the FAST_FAILOVER Option = Enabled in the vxlicrep output
2. check that the VMDG resource in question has also the DGGuid field populated (DGGuid can be found from the executing "vxdg list" from the command prompt)
3. check that in VEA gui that SFW is set for SCSI-3 (Note this will exhibit a different error, Fast failover is supported only with SCSI-3)

Applies To

SFW HA 6 with Fast failover attribute set to TRUE for VMDG resource

When failing over a service group for Storage Foundation for Windows High Availability (SFW HA) that contains VMDG resources an error may be logged in the Windows Application event viewer indicating the there is not a Fast Failover license present for the disk group. Also when the resource is online, passive cluster nodes will report import status as "Deported" when for Fast Failover enabled VMDG resources, it is expected to be "Deported, read only" when viewing disk groups from the ouptut of "vxdg list".