The Veritas Storage Agent service fails to start, reporting "Error 1067: The process terminated unexpectedly"

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Article ID: 100026145

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Description

Error Message

The following errors are reported in the Windows Application Event log

Log Name: Application
Source: Application Error
Event ID: 1000
Description:
Faulting application vxpal.exe, version 3.3.1064.0, time stamp 0x4af29dd5, faulting module mpioprov.dll, version 5.1.10000.584, time stamp 0x4afd35ea, exception code 0xc0000005, fault offset 0x000390f7, process id 0x1cb4, application start time 0x01cce1955909b509.


Log Name: Application
Source: Microsoft-Windows-WMI
Event ID: 10
Description:
Event filter with query "select * from MSFT_SCMEventLogEvent" could not be reactivated in namespace "//./root/subscription" because of error 0x8004100e. Events cannot be delivered through this filter until the problem is corrected.

Log Name: Application
Source: Service Control Manager
Event ID: 7031
Description:
The Veritas Storage Agent service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Cause

The Windows Management Instrumentation (WMI) service is not running, or is damaged/corrupted

Resolution

Start the Windows Management Instrumentation (WMI) service if stopped.

If the service fails to start or if the issue persists even after the service is started, it is best to engage Microsoft to investigate WMI issues.
 

Issue/Introduction

The Veritas Storage Agent service is in a stopped state and attempts to start it manually fails.