Teamed Public Network Interface Card is not found when running the Veritas Cluster SQL Server 2008 configuration wizard

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Article ID: 100027117

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Description

Error Message

Below is snipped from %VCS_HOME%\log\SQL2008Wizard_A.txt log

2012/04/10 15:37:05 VCS INFO V-16-13-0 WIZ_CMDFAILED : PACSDB1 DisplayName_Desc_MACAddress_PrefixList Nic
DiscoveryManager.cpp:VDiscoveryManager::DiscoverValue_WizCmdClient[0988]
2012/04/10 15:37:06 VCS INFO V-16-13-0 WIZ_CMDFAILED : PACSDB1 DisplayName_Desc_MACAddress Nic
DiscoveryManager.cpp:VDiscoveryManager::DiscoverValue_WizCmdClient[0988]

Cause

The Wizard uses the following queries to determine NIC information (These can be run manually from a command prompt):

hadiscover -discover Nic DisplayName_Desc_MACAddress
hadiscover -discover Nic DisplayName_Desc_MACAddress_PrefixList

These queries can fail for certain NIC types / configuration. Running these manually may provide more details on the failure.

 

Resolution

The following workaround can be used in order to use the SQL 2008 Configuration wizard:
  • Unconfigure NIC teaming
  • Run SQL Server 2008 configuration wizard.
  • Reconfigure NIC teaming
This will allow the wizard to detect the public NIC without interference from the NIC Teaming software

Issue/Introduction

When running the SQL Server 2008 Configuration Wizard in Storage Foundation for Windows HA (SFW-HA), the wizard fails to find/display the Public NIC adapter, when the NIC is teamed.
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