"Failed to create /dev/vxportal" and module errors appearing during installation of Storage Foundation (SF) 6.0, 6.01 or 6.02 on RHEL 6.3
Article ID: 100028055
Updated On:
Description
Error Message
# cat install.VRTSvxfs.server101
Preparing packages for installation...
VRTSvxfs-6.0.100.000-GA_RHEL6
Installing module init file "/etc/init.d/vxfs"
Error in loading module "vxfs". See documentation.
Failed to create /dev/vxportal
ERROR: Module fdd does not exist in /proc/modules
ERROR: Module vxportal does not exist in /proc/modules
ERROR: Module vxfs does not exist in /proc/modules
ERROR: No appropriate VxFS drivers found that can be loaded. See VxFS
documentation for the list of supported platforms.
Cause
This is caused by an incompatibility with kernel-2.6.32-279.11.1.el6.x86_64. This kernel version changed symbols and a SFHA version has not yet been compiled to address the changes.(as of 11-2-2012) Refer to Release notes for kernel versions supported.
Note: Version version RHEL 6.3 kernel-2.6.32-279.el6.x86_64 is supported.
Resolution
Modify the boot loader to boot to an alternate kernel, such as kernel-2.6.32-279.el6.x86_64 and install/upgrade to that kernel. This kernel version has been tested and is supported for 6.0, 6.01 and 6.02.
Applies To
RHEL 6 Release 3 kernel-2.6.32-279.11.1.el6.x86_64
Issue/Introduction
