V-16-15-167 "Failed to connect to the domain.\r\nError: %s" appears in Veritas Storage Foundation for Windows

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Article ID: 100029201

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Description

Error Message

V-16-15-167 "Failed to connect to the domain.\r\nError: %s"

Cause

 

This message is displayed when:

  • You are logged in to the server directly, instead of into a domain.
     
  • There is a problem communicating with the domain.
     
  • The account being used by the Veritas Cluster Server Helper (hadhelper) service does not have adequate permissions.

Resolution

 

To correct the errors, do one of the following:

  • If you are logged in to the server directly, log in to the domain and restart the wizard.
     
  • Verify that you can reach the domain by running the Microsoft utility Dcdiag.exe.
     
  • Run hadhelper/configure on all nodes to grant permissions to the hadhelper service.
 

 

Issue/Introduction

V-16-15-167 "Failed to connect to the domain.\r\nError: %s" appears in Veritas Storage Foundation for Windows
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