Error: V-16-10051-3032: :Attempt to online the Lanman resource has failed. error_type:2, error_code:0x00000005

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Article ID: 100029649

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Updated On:

Description

Error Message

The following error message is seen in the Lanman_A.log at %VCS_HOME%/log path

VCS ERROR V-16-10051-3032 Lanman::online:Attempt to online the Lanman resource has failed. error_type:2, error_code:0x00000005

Cause

Error : 0x00000005  translates to Access_Denied
 
The error occurs when the VCS Helper service account (hadhelper) does not have the required permissions to update the DNS and Active Directory (AD)
 
The account that is used by the Veritas Cluster Helper Service also called HADHelper service must have the following rights:
 
1. Act as part of the operating system.
2. Back up files and directories.
3. Adjust memory quotas for a process.
4. Increase scheduling priority.
5. Restore files and directories.
6. Log on as a service.
7. Add workstations to Domain (this is available by default to all Authenticated Users)
 

Resolution

1) To view the existing permissions that have been granted to the HADHelper account, run the following command:

hadhelper /showconfig

2) To assign the appropriate permissions to the hadhelper account, run the command

hadhelper /configure /user:

3) Run the command from Step #1 once again to confirm the required permissions have been updated.

4) Attempt to online the Lanman now.