Error when using gendeploy script to add Managed Host (MH) to Central Server (CS) in Veritas Operations Manager (VOM)

book

Article ID: 100030930

calendar_today

Updated On:

Description

Error Message

# sudo perl usto-dapp-vcs01.amgen.com.pl
ld.so.1: perl: fatal: relocation error: file /opt/VRTSsfmh/lib/modules/auto/JSON/XS/XS.so: symbol Perl_Gthr_key_ptr: referenced symbol not found
Killed

(it's possible that the exact error message may differ)

Cause

The password used to invoke sudo authority was inaccurate.

Resolution

Use the correct root password.


Applies To

This could apply to any supported Unix MH environment.

Issue/Introduction

BACKGROUND   Typically, the Add Host option is used in the Host Management screen of the Settings menu is used to add a MH to the VOM domain.     This will require root credentials for the initial login to the MH during the "add" procedure.     When a site does not allow direct root logins (typically sudu is used), a "gendeploy" script can be downloaded from the CS, transferred to the MH and run at the command line so the MH will add itself to the domain versus having the CS add the MH from the VOM GUI. (the script file is named <CS_hostname>.pl and is called gendeploy for historical reasons)     ISSUE   An error is encountered when running the gendeploy script at the MH command line using sudo.