"V-16-15-168: The wizard cannot complete the 'Create New Cluster' operation" appears when choosing the "Create New Cluster" option in the Veritas Cluster Server Configuration Wizard

book

Article ID: 100031204

calendar_today

Updated On:

Description

Error Message

The wizard cannot complete the 'Create New Cluster' operation. Either the selected systems are already part of a cluster or the selected systems do not have Veritas Storage Foundation HA for Windows installed.

Error V-16-15-168

Cause

There are a couple potential causes to this issue:

1. One or more of the systems selected at the beginning of the VCW wizard are already part of a cluster. They cannot be used when attempting to create a new cluster. If trying to add new nodes to an existing cluster, the option "Edit Existing Cluster' should be used instead of the 'Create New Cluster' option.

2. One or more of the systems selected at the beginning of the VCW wizard have an incorrect ClusterNodeMode value in their system registry. The possible values for this entry are as follows:

HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\VCS\Base
"ClusterNodeMode"="x"

Where x is one of the following:

ClusterNodeMode=0  -  This indicates that VCS is not installed
ClusterNodeMode=1  -  This indicates that VCS is installed but not configured (a cluster has not been created on the node)
ClusterNodeMode=2  -  This indicates that VCS is installed and has been configured (the node is already part of a cluster)

In the case of error V-16-15-168, if a node that is not already part of a cluster has a ClusterNodeMode value of 2, this will cause the Wizard to fail with this error.

 

Resolution

If it has been confirmed that the server or servers chosen in the VCW are not a part of a cluster, and the ClusterNodeMode value is 2, follow the steps provided below:

1. Open the Registry Editor.
2. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\VCS\Base.
3. Locate the ClusterNodeMode value, right-click, and choose the Modify option.
4. Change the value to 1.
5. Once complete, it will be necessary to close, and relaunch, the wizard. This should allow the successful creation of a new cluster.

If one or more of the servers selected are part of a cluster, it will be necessary to remove them from their existing cluster before proceeding with the 'Create New Cluster' operation.

Issue/Introduction

When choosing the 'Create New Cluster' option in the Veritas Cluster Server Configuration Wizard (VCW), the a pop-up error message appears.

Additional Information

UMI: V-16-15-168