veaintf.exe memory usage grows without bound

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Article ID: 100032020

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Cause

This behavior may be related to performance counters being disabled or not loaded on the server.

Resolution

1. Search the registry for disabled performance counters. These are found at:
HKLM\SYSTEM\CurrentControlSet\Services\ Service-name \Performance

2. Rebuild the performance counters on the server.

3. From a Command Prompt, running as an administrator, and type:
cd c:\Windows\System32
lodctr /R
cd c:\Windows\SysWOW64
lodctr /R
WINMGMT.EXE /RESYNCPERF

4. Stop and start the Performance Logs and Alerts service.
net stop pla && net start pla

5. Stop and start the Windows Management Instrumentation service.
net stop Winmgmt && net start Winmgmt

Issue/Introduction

When a VIOM (Veritas InfoScale Operations Manager) managed host agent (VRTSsfmh) is installed on a Microsoft Windows server, veaintf.exe memory usage quickly grows and consumes all available memory.