Veritas Cluster Server Application Agent Does Not Monitor The Resource using MonitorProcesses attribute

book

Article ID: 100032136

calendar_today

Updated On:

Description

Error Message

2011/03/09 15:04:57 VCS ERROR V-16-2-13065 (node1) Agent is calling clean for resource(App1) because online did not complete within the expected time.

Cause

The command ps -u user -o args shows the process with 80 characters including white spaces. However VCS  (Veritas Cluster Server) Application Agent truncates the 80th character and fails to monitor the process using MonitorProcesses attribute.

Resolution

This issue is tracked internally using Etrack Number: 2323217.

The Fix is in SFHA 5.1SP1RP1HF1 patch. Once the patch is applied,  VCS Application Agent does not Truncate the 80th character in the MonitorProcesses attribute and monitors the process correctly.

Please contact Symantec Technical Support to obtain this hotfix patch.

 

 

Applies To

SFHA (Storage Foundation High Availability) 5.1SP1

Solaris - SPARC  and x86 platforms 

Issue/Introduction

Whenever we use the Veritas Cluster Server 5.X  Application resource for monitoring the process of more than 79 characters length. Application Agent fails to monitor the resource using the attribute MonitorProcesses. Here is the sample for Application resource, when it fails to monitor  Application App1 (                 
         User =  root
                
         StartProgram = "/test1.sh &"
                
         StopProgram = "/usr/bin/pkill test1.sh"
                 
         MonitorProcesses = {"/bin/sh /test1/test2/test3/test4/test5/test6/test7/test8/test9/test10/test11/te" }
                
)

Additional Information

UMI: V-16-2-13065 ETrack: 2323217