Unable to get Disk and Volume information using the Web API service in VIOM (Veritas Infoscale Operations Manager) 7.1
Article ID: 100032647
Updated On:
Description
Error Message
Request UnsuccessfulAn error has occurred while processing the requested operation. One of the following problems could have occurred:
- The syntax of the request was not understood by the server. (400)
- The URL requested by the User was not found on the server. (404)
- An unexpected error condition was encountered by the server. (500)
Resolution
This issue has been identified by the VIOM engineering team and a fix will be included in next version of VIOM (version 7.2).
A private fix is available from Veritas Enterprise Technical Support. To obtain the private fix, contact Veritas Enterprise Technical Support and reference this article during the call. A support representative will assist with troubleshooting this issue. If it is determined that the private fix addresses the problem, the support representative will further assist in obtaining the private fix.
Note: This fix specifically addresses the problem identified above. It has not been fully-tested and should be applied in a test environment before placing into production. If the systems are not critically impaired, We recommend delaying the installation of this private fix until the next scheduled maintenance release. Before applying this private fix, systems may be required to be upgraded to the latest code base. The support representative will help in determining the best course of action.
A private fix is available from Veritas Enterprise Technical Support. To obtain the private fix, contact Veritas Enterprise Technical Support and reference this article during the call. A support representative will assist with troubleshooting this issue. If it is determined that the private fix addresses the problem, the support representative will further assist in obtaining the private fix.
Note: This fix specifically addresses the problem identified above. It has not been fully-tested and should be applied in a test environment before placing into production. If the systems are not critically impaired, We recommend delaying the installation of this private fix until the next scheduled maintenance release. Before applying this private fix, systems may be required to be upgraded to the latest code base. The support representative will help in determining the best course of action.
Issue/Introduction
Veritas InfoScale Operations Manager (VIOM) provides an API that can be accessed using the HTTPS protocol, using any standard HTTPS client. The interface provides the ability to query Veritas InfoScale Operations Manager discovered data and manage user-defined attributes for certain object types. The API can be used for searching the objects, listing their properties and setting the extended attributes.
In VIOM 7.1 (upgrade or fresh install), the Web API is unable to fetch Disk and Volume related information:
https://ManagementServer_hostname:14161/vom/api/query/server/host/{host_id}/disk
&
https://ManagementServer_hostname:14161/vom/api/query/server/host/{host_id}/volume
In VIOM 7.1 (upgrade or fresh install), the Web API is unable to fetch Disk and Volume related information:
https://ManagementServer_hostname:14161/vom/api/query/server/host/{host_id}/disk
&
https://ManagementServer_hostname:14161/vom/api/query/server/host/{host_id}/volume
Additional Information
ETrack: 3889533
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