Error Message

MM DD HH:MM:SS cpserver1 vxcpserv: Error writing to database! :database is locked
MM DD HH:MM:SS cpserver1 vxcpserv: Error updating client's version information into database
MM DD HH:MM:SS cpserver1vxcpserv: Error in updating version information
MM DD HH:MM:SS cpserver1 vxcpserv: No matching protocol version found to communicate with client, Sending error message to client
MM DD HH:MM:SS cpserver1 vxcpserv: Error in processing message, majorcode=97.Sending error
MM DD HH:MM:SS cpserver1 vxcpserv: CPS WARNING V-99-9-99999 Process received SIGABRT

A supported hotfix has been made available for this issue. Please contact Veritas Technical Support to obtain this fix. This hotfix has not yet gone through any extensive Q&A testing. Consequently, if you are not adversely affected by this problem and have a satisfactory temporary workaround in place, we recommend that you wait for the public release of this hotfix.

Veritas Technologies LLC currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.\

As a temporary workaround, periodically kill the vxcpserv process to prevent it from using too much memory. The VCS cluster vxcpserv resource should automatically restart the process.

NOTE:  A fix for this issue is included in InfoScale 7.0.1. Upgrade the CP server to Infoscale 7.0.1, or above, to resolve the issue.

• The vcspserv process uses a large amount of memory.
• The vxcpserv process may eventually dumps core.