Excessive memory usage occurs and Vxio, Vxip, Vxis or Vxit memory pool tags show high memory counts when an InfoScale server is under heavy I/O

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Article ID: 100033877

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Updated On:

Description

Workaround

To work around this issue, disable TRIM. Do not disable TRIM if Solid State Drives (SSDs) are not being used. Contact Veritas Technical Support for further assistance if SSDs are configured.

To disable TRIM support in Windows, type the following at a command prompt, and press enter:
fsutil behavior set DisableDeleteNotify 1

To enable TRIM support in Windows, type the following at command prompt, and press enter:
fsutil behavior set DisableDeleteNotify 0

A reboot is not required.

Cause

When TRIM is enabled (by default), the memory utilization continues to increase.

PoolMon.exe may show high memory counts for Vxio, Vxip, Vxis and Vxit.
 
Vxio Nonp        259       190        69 17816464     258209       
Vxio Paged         1         0         1     144        144       
Vxip Nonp    2273953    610359   1663594 239557536        144   <-- 230MB
Vxiq Nonp    1071108   1071018        90   24480        272       
Vxir Nonp     106459    106429        30   12000        400       
Vxis Nonp    1663465         0   1663465 878309520        528   <-- 837MB
Vxit Nonp    1663464         0   1663464 1091232384        656  <-- 1040MB
  

During heavy I/O read-write locking and file delete operations affect I/O performance.  It has also been observed that while not rising to what might be determined as excessive usage, that PoolMon.exe may show increasing memory counts for  VxioVxipVxis and  Vxit when monitored over an interval of a few hours.

Heavy I/O in this scenario on systems with thin reclamation devices may also be caused by operations on the thin reclamation devices as part of the reclamation process.

Resolution

A hotfix exists for this issue, please contact Veritas Support Solutions for more information on obtaining this hotfix.

 

Issue/Introduction

During heavy I/O, the memory utilization increases and the server becomes unresponsive.

When using Solid State Drive (SSD) devices with TRIM-based reclamation, the following issues may be observed:
  • When the operating system processes the TRIM request, application I/O performance is reduced.
  • When multiple file delete operations are performed, the memory leak may occur.

Additional Information

ETrack: 3917779