Data collector (sortdc) fails with insufficient resources related to swap

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Article ID: 100034039

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Updated On:

Description

Error Message

Issue reproduced in-house. In the example below, the virtual machine was configured without any swap:

[root@server103 sort]# ./sortdc
===========================================================================
| Checking available driver (server103) resources
===========================================================================
| Free swap: 0 , Required: 300 MB
 
ERROR: sortdc cannot proceed due to insufficient resource(s) noted above.
Increase the resource(s), then re-run sortdc.
 

Cause

This is a know issue in data collector versions prior to 3.17

Resolution

The latest data collector can be downloaded from:

In sortdc.conf with the fix in place or version 3.17 or later, set the following variable to 'yes':
RUN_DC_WITH_NO_SWAP_CHECK=yes
This ensures that data collector ignores the fact the host has no swap

Veritas Technologies LLC has acknowledged that the above-mentioned issue (3811449) is present in versions prior to 3.17. Veritas Technologies LLC is committed to product quality and satisfied customers.
 
Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Veritas Sales, please see   https://www.veritas.com
 

Issue/Introduction

Data collector (sortdc) errors on virtual machine with no swap
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