While upgrading InfoScale from 6.x to 7.x, the message "Transaction Check Error" appears for CPS packages
Article ID: 100041848
Updated On:
Description
Error
Transaction Check Error:
file /opt/VRTScps/lib/AtWrapper.jar from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/lib/UUIDWrapper.jar from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/bin/client_version from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/catalog/en/atclimsg.txt from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/catalog/ja/atclimsg.txt from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/catalog/zh/atclimsg.txt from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/bin/Quorum/clean from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/bin/Quorum/monitor from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/bin/Quorum/offline from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/bin/Quorum/online from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /etc/vxcps/vxcps.conf.sample from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /etc/vxcps_ssl.properties from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTS/man/man1m/cpsadm.1m from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTS/messages/en/VRTSvcsCPS.bmc from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTS/messages/en/VRTSvcsCPSLIB.bmc from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/bin/Quorum/Quorum.xml from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/bin/cpsat from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/bin/getcps from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/bin/postinstall.sh from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
file /opt/VRTScps/bin/vssatcps from install of VRTScps-7.3.1.000-RHEL6.x86_64 conflicts with file from package VRTScps-6.2.1.100-RHEL6.x86_64
Cause
Upgrading from 6.x to 7.x fails due to changes in the architecture of the binaries from 32-bit (6.2.1) to 64-bit (7.3.1) for the CPS package.
Resolution
1. Stop all of the modules.
2. Remove the VRTScps package.
3. Upgrade using Yum.
4. Once all the Veritas packages are upgraded, install the new VRTScps package manually and verify it using this command:
# rpm -qa |grep -i VRTScps
Note: Upgrade using YUM is not supported. We recommend using the default Veritas installer for the upgrade.
Issue/Introduction
While upgrading InfoScale from 6.x to 7.x, the message "Transaction Check Error" appears for CPS packages.
Commands used while upgrading:
All of the commands give the "Transaction check error":
#yum updateinfo
#yum grouplist | grep 731
#yum groupinfo AVAILABILITY731
#yum groupinfo ENTERPRISE731
#yum groupinfo STORAGE731
#yum list 'VRTS*'
#yum clean expire-cache
#yum list 'VRTS*'All of the commands give the "Transaction check error":
yum upgrade VRTS\*
yum update VRTS\*
yum update VRTS\* ENTERPISE731
yum upgrade VRTS\* ENTERPISE731
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