How to install CPI hotfix permantently.

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Article ID: 100043054

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Updated On:

Description

Error Message

N/A

Cause

CPI hotfix was designed to be used with command line option, '-require ' as it normally used for installation or upgrade product.  But some customer want to use 'installer' to stop and start product during maintenance window for kernel patch.

For example, below CPI_6.2.1_P14.pl is required for SF6.2 installer to stop vxcloud, and command line used like following to stop all the processes:

/opt/VRTS/install/installsfcfsha62 -require CPI_6.2.1_P14.pl -stop

 

But, this CPI hotfix cannot be installed, and above '-require ' always should be used. 

 

Resolution

To install the CPI hotfix permanently on the server, you can create a hidden directory and copy the CPI hotfix like following:

# mkdir /opt/VRTS/install/.cpihotfix

# cp CPI_6.2.1_P14.pl /opt/VRTS/install/.cpihotfix/6.2.1_RHEL7x8664.pl

# /opt/VRTS/install/installsfcfsha62 -stop

Note) The hotfix filename can be anything as long as extention has .pl

 

In fact, this hidden directory is used for downloading existing hotfix from Veritas support website.  If the server is connencted to internet, the required hotfix will be automatically downloaded, and hotfix will be executed silently.

Internal Notes

eTrack: 3943777

Customer Case: 180309-001232

Issue/Introduction

Installer has problem and need hotfix, but does not want to use '-require <hotfix>' on the command line. And hotfix need to be installed on server permanently.