vxdmpadm getportids doesn't display ARRAY-PORT-ID for HP 3PAR Disks

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Article ID: 100044303

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Updated On:

Description

Error Message

# vxdmpadm getportids ctlr=c2
NAME                 ENCLR-NAME     ARRAY-PORT-ID                 pWWN
===================================================================================

sdaa                   3pardata0                 -                              20:11:00:02:ac:00:5b:41
sdab                   3pardata0                 -                              20:11:00:02:ac:00:5b:41
sdac                   3pardata0                 -                              20:11:00:02:ac:00:5b:41
sdad                  3pardata0                  -                              20:11:00:02:ac:00:5b:41
sdae                  3pardata0                  -                              20:11:00:02:ac:00:5b:41

As we see ARRAY-PORT-ID  is blank and not providing required information.

Environment:

This Applied to Infoscale 7.3.0 on RHEL 6.

# uname -a
Linux abchost 2.6.32-696.10.3.el6.x86_64 #1 SMP Thu Sep 21 12:12:50 EDT 2017 x86_64 x86_64 x86_64 GNU/Linux

# rpm -qa |grep -i VRTSvxvm


VRTSvxvm-7.3.0.000-RHEL6.x86_64

Resolution

Please refer to Arctera Technical Support for VRTSaslapm 7.3.1.121 and upgrade to apply patch.

Once the patch is applied, we can see the information.

# vxdmpadm getportids ctlr=c2
NAME                 ENCLR-NAME     ARRAY-PORT-ID                   pWWN
====================================================================================
sdaa                 3pardata0              0:1:1                         20:11:00:02:ac:00:5b:41
sdab                 3pardata0              0:1:1                         20:11:00:02:ac:00:5b:41
sdac                 3pardata0              0:1:1                         20:11:00:02:ac:00:5b:41
sdad                 3pardata0              0:1:1                         20:11:00:02:ac:00:5b:41
sdae                 3pardata0              0:1:1                         20:11:00:02:ac:00:5b:41

Note : Before performing activities it is recommended to collect VRTSexplorer and save it safely. Refer the readme notes, guides before applying patches.

Issue/Introduction

vxdmpadm getportids doesn't display ARRAY-PORT-ID for HP 3PAR Disks Arrays.