Error Message

CPI ERROR V-9-0-0

0 No pkg object defined for pkg VRTSvxvm73 and padv RHEL7x8664
 

There was an issue in the CPI  installer code where it was incorrectly parsing the product version for the 731 (maintenance release) as 73 (the base version). This resulted in the CPI error reflecting VRTSvxvm73 instead of the intended VRTSvxvm731.


If the server has access to the Internet (sort.veritas.com):

When the CPI installer runs, it will automatically downloads the InfoScale 7.3.1.100 patch bundle.

The downloaded file will be saved somewhere under the directory /opt/VRTS/install/repository/.....
 

In order to upgrade the Veritas software, the CPI installer will require the location of the downloaded patch bundle.

As a workaround, specify the repository location for the patch using the the CPI "-patch_path" option:

Sample syntax

# ./installer -patch_path /opt/VRTS/install/repository/required_patch/infoscale-rhel7.5_x86_64-Patch-7.3.1.100/

The CPI installer will proceed to upgrade the InfoScale software to 7.3.1, including the patched RPMs bundled in the 7.3.1.100 patch bundle.


To avoid the 7.3.1.100 patch bundle from being automatically downloaded from sort.veritas.com, where the server has access to the Internet.

The -noipc option can be specified with installer or install script for the 7.3.1.100 patch bundle.
 

# ./installVRTSinfoscale731P100 -noipc

The CPI engineering team have released an updated CPI patch to address a series of CPI related installations issues.

The CPI patch is available on the download portal:

cpi-Patch-7.3.1.2500


The CPI path will be automatically downloaded if the system is connected to the Internet and can reach the SORT website

SUMMARY OF INCIDENTS FIXED BY THE PATCH
---------------------------------------
Patch ID: 7.3.1.800
3944164 (3944161) Installer could not upgrade VRTSvxfs and VRTSodm inside
non-global zones
3945461 (3945456) When performing an upgrade from InfoScale 7.3 to 7.3.1.xxx, CPI installs the packages from
the 7.3.1.xxx patch only and does not install the base packages of 7.3.1 GA.
3948728 (3948729) InfoScale 7.3.1 installation fails if the CPI installer auto
downloads the applicable OS update patches that are available on SORT
3949312 (3949310) After applying VxVM 7.3.1.100 patch on Solaris, GAB service fails to auto-start on reboot.
3950586 (3950589) On Solaris 11, installation or upgrade of InfoScale to version 7.3.1 fails with
an error.
3950736 (3950762) Configuration of LLT over TCP fails if you configure LLT while installing
InfoScale 7.3.1 using CPI, or if the cluster nodes have inconsistent 
interface
names (tags).
3953503 (3953507) The "-version" option of InfoScale 7.3.1 installer fails to
download the available Maintenance or Patch releases
3957571 (3957572) InfoScale 7.3.1 installer does not stop the veki process while performing the installer -stop operation
3965605 (3965602) Rolling upgrade Phase2 fails if a patch is installed as a part of Rolling
upgrade Phase1.

INSTALLING THE PATCH
--------------------
1. Copy the hot-fix CPI_7.3.1_P8.pl to /tmp

2. Run installation scripts with the hot-fix

Example:

./installer -require /tmp/CPI_7.3.1_P8.pl

Sample syntax:

# ./installer -noipc -require /tmp/CPI_7.3.1_P8.pl

 

Infoscale 7.3.1 was supported on RHEL7.5 with patch 7.3.1.100. Where RHEL 7.5 machines are able to connect to SORT, "must have" patches such as 7.3.1.100 are automatically downloaded and installed by the CPI installer.
NOTE: To stop downloading the patch automatically, run the installer with "-noipc" option.
Once you run the CPI installer, it also attempts to download much needed information such as the release matrix from SORT, CPI hotfixes and any "must have" patches.
# cd /opt/VRTS/install/
# ls -al
total 60
drwxr-xr-x. 6 root root 4096 Jan 25 10:02 .
drwxr-xr-x. 5 root root 4096 Jan 25 10:02 ..
drwxr-xr-x. 2 root root 4096 Jan 18 13:15 .cpihotfix
rw-rr-. 1 root root 30698 Jan 25 10:02 .history
drwxr-xr-x. 66 root root 4096 Jan 25 10:04 logs
drwxr-xr-x. 2 root root 4096 Jan 17 13:42 .matrix
drwxr-xr-x. 3 root root 4096 Jan 17 13:43 repository
Example; # cd .cpihotfix # ls -al
total 48
drwxr-xr-x. 2 root root 33 Jan 25 07:03 .
drwxr-xr-x. 4 root root 52 Jan 25 07:09 ..
rw-rr-. 1 root root 45463 Jan 25 07:03 7.3.1_RHEL7x8664.pl

When upgrading from InfoScale 7.3 to 7.3.1 the below CPI (Common Product Installer) error may be seen: