Errors reported while rescanning a VIOM 7.3.1 Managed Host

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Article ID: 100045532

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Updated On:

Description

Error Message

mh_driver.pl: malformed JSON string, neither array, object, number, string or atom, at character offset 0 (before "(end of string)") at /opt/VRTSsfmh/lib/modules/VRTS/Task.pm line 254.

Cause

The cause of the issue is currently unknown.

Resolution

Remove the MH from VIOM and add it back again.

If the issue persists, perform the below steps:

    1) Remove the MH from VIOM again

    2) Remove the VRTSsfmh package from the MH

    3) Install the package again and the host back in VIOM.

Issue/Introduction

The managed host is unable to report its Volume Manager (VxVM) diskgroups (DG) within the Veritas Infoscale Operations Manager (VIOM) GUI's server perspective. A refresh of the managed host within the VIOM GUI also does not help. Attempting a rescan of the Managed Host (MH) also gives an error.