VRTSexplorer hung on SPARC Solaris with InfoScale 7.4

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Article ID: 100045796

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Updated On:

Description

Error Message

Run ps command and find out following command line was executed and running for long time.

 

# /sbin/vxlictest -n VERITAS File System -l

 

The command line above is being executed as a part of VRTSexplorer.

 

Cause

This issue can occur because vxlictest command tris to access /var/vx/licenses directory but it doesn't exist on the system.

 

Resolution

This issue is still under investigation.

Manually creating /var/vx/licenses directory on target system can be workaround for this issue.

 

Issue/Introduction

VRTSexplorer in Data Collector may take very long time to complete or go to hung state on SPARC Solaris with InfoScale7.4.

Additional Information

JIRA: STESC-3279