Error Message

Resource(): clean procedure did not complete within the expected time.

VCS Sap components agent not monitoring the required application process.

As per our monitor script, we only monitor process that start with SAPstart and not monitoring the process "wd.sapWUP_W00\pf=WUP_W00_"

Following pattern is used to look for monitoring only below process
[(?^:sapstart\spf=.*WUP.*W00.*)].

Offline script does the following steps

• stopsap
  /usr/sap/WUP/SYS/exe/run/stopsap r3 W00
• If that does not get executed properly, the monitor process will get kill by SIGKILL
• then we run cleanipc command

This issue is fixed from SAPComponent Agent version 7.0.0.0 and above.

Agent fix is added to monitor the below process as well.

"wd.sapWUP_W00\pf=WUP_W00_"

This patch will be available as part of Q3-2019 HA agent pack and can be downloaded from below link.

https://docs.infoscale.com/ 

VCS SAP components agent not monitoring/cleaning all required resource. Customer has Sap Central File System based on NFS file share , which is a recommended configuration. When SAP components loses network connectivity, VCS couldn't bring all SAP Components using offline/clean script