VCS SAP components agent not monitoring/cleaning all required resource
Article ID: 100046808
Updated On:
Description
Error Message
Resource(): clean procedure did not complete within the expected time.
Cause
VCS Sap components agent not monitoring the required application process.
As per our monitor script, we only monitor process that start with SAPstart and not monitoring the process "wd.sapWUP_W00\pf=WUP_W00_
Following pattern is used to look for monitoring only below process
[(?^:sapstart\spf=.*WUP.*W00.*)].
Offline script does the following steps
- stopsap
/usr/sap/WUP/SYS/exe/run/stopsap r3 W00 - If that does not get executed properly, the monitor process will get kill by SIGKILL
- then we run cleanipc command
Resolution
This issue is fixed from SAPComponent Agent version 7.0.0.0 and above.
Agent fix is added to monitor the below process as well.
"wd.sapWUP_W00\pf=WUP_W00_
This patch will be available as part of Q3-2019 HA agent pack and can be downloaded from below link.
https://sort.veritas.com/agents
Issue/Introduction
VCS SAP components agent not monitoring/cleaning all required resource.
Customer has Sap Central File System based on NFS file share , which is a recommended configuration.
When SAP components loses network connectivity, VCS couldn't bring all SAP Components using offline/clean script
Was this article helpful?
Yes
No
Powered by
