VIOM GUI reports Server is unreachable after installing  7.4.0.600 patch

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Article ID: 100046850

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Updated On:

Description

Error Message

Server is unreachable, it may be down or there is some problem with the network connection. You will be notified once the server is available.

Cause

As a part of the upgrade, the VIOM services are restarted thereby causing the VIOM session to expire. 

Resolution

Allow some time for the VIOM services to refresh the UI. Then, use the original URL to login back into the console.

e.g.

https://gpk730r4c-22.xxxxx.xxxxx.com:14161/

and login should proceed fine:

 

Issue/Introduction

VIOM GUI reports Server is unreachable after installing 7.4.0.600 patch