Coordpoint resource fails to come online with vxfen:7.4.1.1900

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Article ID: 100047652

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Description

Error Message

we can see below messages in the Coordpoint_A.log , when the resource tries to come online:

2020/03/25 00:31:53 VCS ERROR V-16-10061-680 CoordPoint:coordpoint:monitor:Error 518 returned for coordinator disk /dev/vx/rdmp/ibm_shark0_8
2020/03/25 00:31:53 VCS ERROR V-16-10061-680 CoordPoint:coordpoint:monitor:Error 518 returned for coordinator disk /dev/vx/rdmp/ibm_shark0_9
2020/03/25 00:31:53 VCS ERROR V-16-10061-685 CoordPoint:coordpoint:monitor:Some new disks have been found in the coordinator DG

 

Cause

The issue occurs due to a compatibility issue between VRTSvxfen  (7.4.1.1900) and VRTSvcsag (7.4.1.0000) 

Resolution

Veritas Engineering a HF for VRTSvcsag package which needs to be installed for vxfen SG to come online.

RHEL6: https://downloads.infoscale.com/infoscale/REL169664/7.4.1.2200?q=UPD404404&fileNumber=FILE609617&updateNumber=UPD404404

RHEL7: https://downloads.infoscale.com/infoscale/REL169664/7.4.1?q=UPD410299&fileNumber=FILE559446&updateNumber=UPD410299 

SLES11: https://downloads.infoscale.com/infoscale/REL169664/7.4.1.2200?q=UPD183302&fileNumber=FILE320547&updateNumber=UPD183302 

SLES12: https://downloads.infoscale.com/infoscale/REL169664/7.4.1.200?q=UPD543602&fileNumber=FILE687287&updateNumber=UPD543602 

SLES15: https://downloads.infoscale.com/infoscale/REL169664/7.4.1.200?q=UPD967380&fileNumber=FILE583884&updateNumber=UPD967380 

Issue/Introduction

After installing vxfen:7.4.1.1900, the Coordpoint resource fails to come online; this causes the vxfen Service group to fault.