V-16-1-50306: Failed to get credentials for VCS Engine(24582).

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Article ID: 100048071

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Description

Error Message

VCS ERROR V-16-1-50306 Failed to get credentials for VCS Engine(24582).
The following error is displayed if you run any VCS commands from the command line:

VCS ERROR V-16-1-53007 Error returned from engine: 
HAD on this node not accepting clients.

Cause

The cluster is still in secure mode from the previous version, which carries over even after the upgrade. Restarting the cluster engine clears this issue and allows new connections.

Resolution

1. Restart the Veritas High Availability Engine (HAD).
2. Type the following at the command prompt:

# net stop had

# net start had

3. Verify that HAD is running by typing the following at the command prompt:

# hasys -state

The state should display as RUNNING.

Issue/Introduction

After upgrading a secure cluster, you may not be able to connect to the Cluster Manager Console (Java GUI) and may observe the following error in the VCS engine log: (849401, 1264386)