7.4 CPI installer fails after warning about lack of free space during upgrade from 6.2.1

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Article ID: 100048111

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Updated On:

Description

Error Message

During run-time (despite pre-checks having passed), the following errors were discovered on the systems:

 

CPI ERROR V-9-30-1155 160 MB is required in the /opt volume and only 8 MB is

available on server101. 152 MB needs to be freed up in the /opt volume.

 

CPI ERROR V-9-30-1155 322 MB is required in the / volume and only 8 MB is

available on server101. 315 MB needs to be freed up in the / volume.

Cause

The installer script performs checks on free capacity prior to installing or upgrading. However, it does not perform such checks in-flight. In the scenario encountered, the system's / and /opt filesystems had filled up during the installation, making the eventual upgrade fail.

The installer exited with the following sequence of messages:

Veritas InfoScale Enterprise Install did not complete successfully

 

VRTSaslapm rpm failed to install on server101

VRTSvxfs rpm failed to install on server101

VRTSfsadv rpm failed to install on server101

VRTSllt rpm failed to install on server101

VRTSgab rpm failed to install on server101

VRTSvxfen rpm failed to install on server101

VRTSamf rpm failed to install on server101

VRTSvcs rpm failed to install on server101

VRTScps rpm failed to install on server101

VRTSvcsag rpm failed to install on server101

VRTSvcsea rpm failed to install on server101

VRTSdbed rpm failed to install on server101

VRTSglm rpm failed to install on server101

VRTScavf rpm failed to install on server101

VRTSgms rpm failed to install on server101

VRTSodm rpm failed to install on server101

VRTSdbac rpm failed to install on server101

VRTSsfmh rpm failed to install on server101

VRTSvbs rpm failed to install on server101

VRTSsfcpi rpm failed to install on server101

VRTSvcswiz rpm failed to install on server101

 

rpms/patches failed to install. Do you want to exit installer? [y,n,q] (y)

 

The systems were now in an indeterminate state with several packages installed:

server101# rpm -qa|grep VRTS

VRTSaslapm-6.2.1.920-RHEL6.x86_64

VRTSspt-7.4.0.000-RHEL6.noarch

VRTSperl-5.26.1.0-RHEL6.x86_64

VRTSvlic-4.01.74.001-RHEL6.x86_64

VRTSvxvm-7.4.0.000-RHEL6.x86_64

VRTSvbs-6.2.0.000-GA_Linux.i686

VRTSsfmh-6.1.0.400-0.x86_64

VRTSpython-3.5.1.1-RHEL6.x86_64

Resolution

At this time, the CPI installer has no clean-up mechanism to deal with this scenario.The RPMs had to be removed manually from servers concerned in order for the installer to be run cleanly.

Issue/Introduction

7.4 CPI installer fails after warning about lack of free space during upgrade from 6.2.1