VCS ERROR CoordPoint:coordpoint:monitor:VCSagentFW get attribute value failed, error = 3 seen after upgrade to 7.1

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Article ID: 100048853

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Description

Error Message

Seen in the CoordPoint_A.log:

VCS ERROR V-16-10061-672 CoordPoint:coordpoint:monitor:VCSagentFW get attribute value failed, error = 3

Cause

Issue was due to a stale types.cf file, which the upgrade had failed to update

Resolution

To resolve this issue, copy over the types.cf from /etc/VRTSvcs/conf/ to /etc/VRTSvcs/conf/config/. This will ensure VCS has the correct types.cf configuration. Apply as follows:

1. Stop the cluster on ALL nodes (applications will continue to run, but not failover) using:
# hastop -all -force

2. On all cluster nodes, backup the original types.cf file using:
# mv /etc/VRTSvcs/conf/config/types.cf /etc/VRTSvcs/conf/config/types.cf.

3. On all ctluster nodes, copy the types.cf file:
# cp /etc/VRTSvcs/conf/types.cf /etc/VRTSvcs/conf/config/types.cf

4. Verify the size both types.cf file again; they should be identical:
# ls -l /etc/VRTSvcs/conf/types.cf
# ls -l /etc/VRTSvcs/conf/config/types.cf

5. On all cluster nodes, start VCS:
# hastart

Issue/Introduction

The VCS CoordPoint agent fails to probe after upgrade to 7.1
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