Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL when connecting to port 5634 to complete the setup after the successful installation of Veritas InfoScale Operation Manager

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Article ID: 100049663

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Updated On:

Description

Error Message

Secure Connection Failed
An error occurred during a connection to https://hostname:5634. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.
Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

Cause

This problems seems to be showing up in older version of FireFox browser with self signed certificates.

Resolution

The recommended solution seems to be to remove the xprtld issued certificate from FireFox certificate repository under Tools–> options–> Advanced–> View Certificates. 
Latest versions of FireFox seem to have fixed the problem.

 

Issue/Introduction

Cannot connect to port 5634 to complete the setup after the successful installation of Veritas InfoScale Operation Manager